What information is being collected? Collection of a variety of information will take place before, during and after you order a cake. This includes:
Name, address, contact number, email address, and in some instances, the social media account, of the person(s) placing an order with Ginger & The Whisks.
Details and notes in relation to location, timings, date, style and content of your chosen cake. In the case of a wedding cake, details of the venue, including contact information will also be needed.
If you contact Ginger & The Whisks via email or send direct messages via social media, these messages are stored within the email system or social media accounts. These messages are stored for as long as necessary to allow Ginger & The Whisks to honour your order and for any future orders you may chose to partake in. If you would rather these messages were deleted immediately after completion of your order, please indicate this during our emails/messages.
Who is collecting data? This data is being collected by Ginger & The Whisks Ltd.
How is it being collected? Data held by Ginger & The Whisks is collected directly from you; through either face to face conversation, via email, or social media direct message.
Why is it being collected? Data being collected is solely for the purpose of providing the service ordered.
How will it be used?
Data collected will be used by Ginger & The Whisks to enable me to provide services and products to you. Contact data, namely email addresses, may be used in the future should I start a newsletter for customers but you will be offered the option to opt out of said newsletter should you want to at any time. Who will it be shared with? Your privacy is taken very seriously. I do not sell your data to third party organisations and I do not use any third party organisations to complete any cake orders, everything is produced and processed by Ginger & The Whisks only.
How will this affect you?
Ginger & The Whisks collect, store and process your data in such a way that will have no negative impact on you as an individual.
How long is the data stored?
Most data is stored indefinitely. This is to allow Ginger & The Whisks to provide a better service to you as a customer in the event that you contact me again. Ginger & The Whisks is legally obliged to store some data for a minimum amount of time, for example sales orders, payment receipts, accounts.
You may request a copy of any data stored about you and any requested will be complied under the guidance of the Information Commissioners Office.
More information Images of your cake may be used on both this website and also on the Ginger & The Whisks social media accounts (Facebook and Instagram). I will always ask for permission from clients before posting any of these images and should you rather not see images of your cake used this way, I will respect this completely.